You’ve built a business worth protecting and outgrown DIY HR. But you’re not ready for a full-time hire. We step in as your outsourced HR Partner, building the systems and people processes your growing team needs so you can lead with confidence, reduce risk, and stop managing HR alone.
Outsourced HR for Australian SMEs – building practical people systems that reduce risk, lift performance, grow leadership capability, and support business growth, without the cost or risk of full-time hires.
Most SME owners know people issues matter. What they lack is clear, compliant systems to manage them confidently.
Fair Work rules change. Award rates shift. Without structured HR systems, even good employers operate reactively
As your team grows, the problems multiply. You’re hiring, onboarding, managing performance – all while trying to lead the business.
This isn’t a cookie-cutter HR engagement. You’re not getting a policy manual dumped in your inbox. You’re getting a partner who builds the systems with you, then coaches you through the real situations as they come up.
Discuss your current needs, what's holding you back, your HR priorities areas and what success looks like. If there's an urgent issue, we handle it first.
We do a deep dive and review your organisation to pinpoint where you're exposed and what's working.
We propose an existing solution or design a tailored HR plan that matches your business, your priorities, and your timeline.
You execute the work with our guidance. We coach you through real situations as they come up — performance issues, hiring decisions, compliance questions.
Regular check-ins ensure we're solving your actual problems, not just ticking boxes. Adjustments happen as your business changes.
The result? Clear systems. Confident decisions. A team that performs. And you get back to running your business instead of being stuck in HR drama.
My background spans 15+ years of corporate HR experience across engineering, IT, defence, finance, and professional services combined with ICF coaching certification.
That means I see the full picture: not just policies, but the real decisions that shape culture, performance, and growth.
I’ve worked for large multinational companies, delivering end-to-end HR projects, building frameworks, and partnering with senior stakeholders to get results.
Now I partner with Business Owners and CEOs of scaling SMEs who’ve outgrown DIY HR – bringing that same level of expertise without the cost or commitment of a full-time HR hire.

You build strong people systems while developing leadership capability and confident decision-making.
From hiring frameworks to performance to talent attraction, so you can focus on growth, not HR drama.
You get support as challenges arise, so you’re never guessing and always making informed, confident people decisions.
You work with an experienced Senior HR Consultant who is hands-on. No junior staff. No outsourcing. No call-centre model. Just practical, proven expertise.
Clear pricing, no long-term lock-ins, and people systems built with you so you can confidently run them as your business evolves.
EXCELLENT Based on 7 reviews Posted on David HandakasTrustindex verifies that the original source of the review is Google. Univeral HR have been absolutely invaluable to my business. Their support across employee relations, compliance improvement, and HR training has made a real and measurable difference to how we operate. They don’t just give advice, they take the time to understand the business, provide clear and practical guidance, and help build confidence when dealing with complex HR matters. The training and 1:1 sessions have been especially valuable in lifting our internal capability and ensuring we stay compliant. I genuinely consider Universal HR a trusted partner and wouldn’t hesitate to recommend them to any business looking to strengthen their HR foundations and protect their organisation and it's people.Posted on Paul ManderTrustindex verifies that the original source of the review is Google. The professional advice and assistance provided by Monika has been a huge help in steering our business in the right direction. I highly recommend Monika with her depth of knowledge and experience as a HR practitioner. The level of detail provided across several areas of HR support was exactly what we were looking for.Posted on Cliffy CliffordTrustindex verifies that the original source of the review is Google. I had an excellent experience working with Monika from Universal HR. Her professionalism, knowledge, and attention to detail really stood out. She took the time to understand my situation, offered clear and practical advice, and genuinely cared about achieving the best outcome. It’s rare to come across someone in HR who is both highly skilled and personable — I couldn’t recommend her more highly.Posted on SilvanaTrustindex verifies that the original source of the review is Google. Working with Monika has been a truly transformative experience. From the very first session, I felt seen, heard, and deeply understood. Monika has a way of gently guiding you toward clarity, using a blend of practical tools and spiritual wisdom that creates a safe and empowering space for growth. What I appreciated most was her ability to tailor the process to my unique needs. It wasn’t a one-size-fits-all approach; instead, it felt like she intuitively knew what I needed to hear, feel, and uncover to break through old patterns and limiting beliefs. The mix of mindset work with deeper spiritual practices allowed me to reconnect with my authentic self and realign with my purpose. Since starting this journey, I’ve noticed a profound shift in how I approach life – I’m more confident, grounded, and open to possibilities. If you’re looking for a coach who embodies authenticity, compassion, and insight, I cannot recommend Monika enough. This isn’t just coaching; it’s a partnership in your transformation.Posted on Robyn PritchardTrustindex verifies that the original source of the review is Google. I really enjoyed my time with Monika, her coaching enabled me to adjust my thinking and become much more effective in a short space of time. What I particularly valued was the method and tools she used to step me through preconceived ideas and habits formed over many years. She was able to challenge my thinking in a positive way - what I knew made my life easy but not getting the desired or best outcome for me or those around me. Monika approaches coaching with the right balance of light heartedness coupled with her extensive professional experience, something I really appreciated. You are in great hands with Monika.Posted on Chloe Regan Cosmetic ClinicTrustindex verifies that the original source of the review is Google. Google Review Monika is truly incredible! As a mindset and lifestyle coach, she has completely transformed my life. When I first started working with her, I felt lost and unsure of my path. Monika helped me identify and shift my limiting beliefs, set clear and achievable goals, and taught me how to manifest my dreams into reality. Through her guidance, I not only gained a clear vision of who I am and where I wanted to be, but I also saw incredible growth in both my personal life and my business. Today, I am living the life I’ve always dreamed of, and I owe so much of that to Monika’s expertise, support, and unwavering belief in me. If you’re looking for someone to help you unlock your potential and create a life you love, I cannot recommend Monika enough! She is the real deal, I am no longer surviving but absolutely thriving . Thank you, Monika!Posted on Trevor RussellTrustindex verifies that the original source of the review is Google. Monica is a talented and caring coach. Combining her corporate background and coaching skills and experience, makes her a rare type of life coach. Who not only has the tools to help anyone who wants to shift from a challenging place or find the pathway and tools and guidance to turn goals and wants into reality. She practices what she coaches and believes in to help us all live a happier, more fulfilling life. Trevor
You don’t need another policy template or generic HR advice. You need clear systems, confident decisions, and a Senior HR Partner who’s done this before – so you can focus on growth instead of HR drama.
With Universal HR, you can: