Outsourced HR Consulting for Australian SMEs

Stop Guessing HR. Build The Systems Your Business Needs To Grow.

You’ve built a business worth protecting and outgrown DIY HR. But you’re not ready for a full-time hire. We step in as your outsourced HR Partner, building the systems and people processes your growing team needs so you can lead with confidence, reduce risk, and stop managing HR alone.

Outsourced HR for Australian SMEs – building practical people systems that reduce risk, lift performance, grow leadership capability, and support business growth, without the cost or risk of full-time hires.

If Any of These Sound Familiar, You're Not Alone

Running HR without clear systems drains time, creates risk, and stalls growth. Here's what we typically see:

People Systems Feel Like Guesswork

Most SME owners know people issues matter. What they lack is clear, compliant systems to manage them confidently.

Compliance Risk Keeps You Awake at Night

Fair Work rules change. Award rates shift. Without structured HR systems, even good employers operate reactively

You’re Stuck Dealing with Every People Problem

As your team grows, the problems multiply. You’re hiring, onboarding, managing performance – all while trying to lead the business.

Sound familiar? You don't need another policy template or a full-time HR hire. You need clear systems, frameworks, and a partner who can guide you through the real situations — so you can focus on growth instead of HR chaos.

The Scaling CEO's HR Health Check

Not sure which HR problems are holding you back? Take our FREE 3-minute diagnostic scorecard. You’ll get instant clarity on your hiring systems, compliance gaps, performance frameworks, and people risks.

Practical HR Support for Growing SME Businesses

As your business grows, managing people, compliance, and performance becomes more complex. Without clear systems in place, even well-run businesses can find themselves reacting to issues instead of leading with confidence. Universal HR partners with business owners and CEO’s to build practical, compliant people systems that support day-to-day operations and long-term growth. You gain access to experienced HR guidance without the cost or commitment of a full-time internal HR function.

How it works

This isn’t a cookie-cutter HR engagement. You’re not getting a policy manual dumped in your inbox. You’re getting a partner who builds the systems with you, then coaches you through the real situations as they come up.

Step 1: Initial Conversation

Discuss your current needs, what's holding you back, your HR priorities areas and what success looks like. If there's an urgent issue, we handle it first.

Step 2: HR Audit

We do a deep dive and review your organisation to pinpoint where you're exposed and what's working.

Step 3: Customised Roadmap

We propose an existing solution or design a tailored HR plan that matches your business, your priorities, and your timeline.

Step 4: Implementation + Coaching

You execute the work with our guidance. We coach you through real situations as they come up — performance issues, hiring decisions, compliance questions.

Step 5: Ongoing Support

Regular check-ins ensure we're solving your actual problems, not just ticking boxes. Adjustments happen as your business changes.

Initial Conversation
Discuss your current needs, what's holding you back, your HR priorities areas and what success looks like. If there's an urgent issue, we handle it first.
HR Audit
We do a deep dive and review your organisation to pinpoint where you're exposed and what's working.
Customised Roadmap
We propose an existing solution or design a tailored HR plan that matches your business, your priorities, and your timeline.
Implementation + Coaching
You execute the work with our guidance. We coach you through real situations as they come up — performance issues, hiring decisions, compliance questions.
Ongoing Support
Regular check-ins ensure we're solving your actual problems, not just ticking boxes. Adjustments happen as your business changes.

The result? Clear systems. Confident decisions. A team that performs. And you get back to running your business instead of being stuck in HR drama.

What you can expect when you work with me

My background spans 15+ years of corporate HR experience across engineering, IT, defence, finance, and professional services combined with ICF coaching certification.

That means I see the full picture: not just policies, but the real decisions that shape culture, performance, and growth.

I’ve worked for large multinational companies, delivering end-to-end HR projects, building frameworks, and partnering with senior stakeholders to get results.

Now I partner with Business Owners and CEOs of scaling SMEs who’ve outgrown DIY HR – bringing that same level of expertise without the cost or commitment of a full-time HR hire.

I keep things practical, honest, and focused on outcomes that move your business forward.

Here's what makes my approach different:

I combine best-practice corporate HR methodology with ICF coaching principles

You build strong people systems while developing leadership capability and confident decision-making.

I Help You Build the Systems You Need to Grow Your Business

From hiring frameworks to performance to talent attraction, so you can focus on growth, not HR drama.

I Don’t Just Consult, I Coach You Through Real Situations

You get support as challenges arise, so you’re never guessing and always making informed, confident people decisions.

Every Solution Is Built Around Your Business, so you Can Operate with Confidence

I learn how your business operates and design HR systems that fit your reality. We stabilise urgent issues first, then build simple, usable systems embedded into how you work.

Senior-Level Expertise, Delivered Directly

You work with an experienced Senior HR Consultant who is hands-on. No junior staff. No outsourcing. No call-centre model. Just practical, proven expertise.

Flexible, Transparent Support That Grows With You

Clear pricing, no long-term lock-ins, and people systems built with you so you can confidently run them as your business evolves.

ecognized by the Companies You Know and Trust

What our clients say

Universal HR helps Australian SMEs move beyond reactive HR and build people systems that protect the business, strengthen performance, and support future growth.

You don’t need another policy template or generic HR advice. You need clear systems, confident decisions, and a Senior HR Partner who’s done this before – so you can focus on growth instead of HR drama.

With Universal HR, you can:

  • Stay compliant while confidently managing employee relations and complex workplace laws
  • Streamline recruitment and reduce hiring risk
  • Implement smart systems and AI tools that leverage time and improve productivity
  • Create onboarding processes that set people up for success from day one
  • Build a loyal, high-performing workforce that drives long-term growth