Built for Business Owners Who Have Outgrown DIY HR

 
 
 
 
  EXCELLENT  
  
 Based on 10 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 The Bay Surgery 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Universal HR has provided exceptional support to our Business. The quality of the work delivered, the depth of insight, and the ability to understand our operational environment in a very short time has been outstanding. The documentation and guidance produced were of a standard far beyond what we expected, and have already strengthened our internal HR processes. In a complex and constantly changing HR landscape, Universal HR’s expertise has helped our organisation maintain stability and confidence. Their contribution has made a meaningful and lasting impact on our practice. We highly recommend Universal HR to any organisation seeking reliable, high‑calibre HR support.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sujit Menon 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
As our business has grown, Monika has been a trusted adviser who has helped us strengthen our people practices and approach workforce challenges with confidence. Her extensive HR knowledge, practical advice and commercial understanding have been invaluable in helping us navigate complex people matters, build stronger foundations and implement systems that support sustainable growth. What I value most is Monika's ability to provide honest, balanced guidance while genuinely caring about achieving the right outcome for the business and its people. She takes the time to understand the organisation and delivers advice that is both practical and aligned with business objectives. I would highly recommend Monika and Universal HR to any business owner or CEO looking for an experienced HR professional and a trusted strategic partner.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chloe Regan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I engaged Monika at Universal HR to build HR foundations for my cosmetic clinic business. As a small business owner, I didn’t have formal HR systems in place and wasn’t confident navigating hiring, people management, or performance conversations. Monika implemented a structured 90-day program that included a full HR audit, a clear hiring framework, performance management processes, and onboarding systems—all tailored specifically to my business. What really stood out was her practical, no-fluff approach. Rather than handing over a stack of policies, she walked me through systems I could confidently use myself. As a result, I was able to hire a new team member with clarity and confidence, backed by strong HR foundations that now support both my team and business growth. I found working with Monika to be incredibly supportive, knowledgeable, and results-driven. She has a way of simplifying complex processes and making them feel achievable. If you’re a small business owner who knows people management is a gap in your business, this is the kind of structured support that genuinely moves the needle.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David Handakas 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Univeral HR have been absolutely invaluable to my business. Their support across employee relations, compliance improvement, and HR training has made a real and measurable difference to how we operate. They don’t just give advice, they take the time to understand the business, provide clear and practical guidance, and help build confidence when dealing with complex HR matters. The training and 1:1 sessions have been especially valuable in lifting our internal capability and ensuring we stay compliant. I genuinely consider Universal HR a trusted partner and wouldn’t hesitate to recommend them to any business looking to strengthen their HR foundations and protect their organisation and it's people.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Paul Mander 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The professional advice and assistance provided by Monika has been a huge help in steering our business in the right direction. I highly recommend Monika with her depth of knowledge and experience as a HR practitioner. The level of detail provided across several areas of HR support was exactly what we were looking for.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cliffy Clifford 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience working with Monika from Universal HR. Her professionalism, knowledge, and attention to detail really stood out. She took the time to understand my situation, offered clear and practical advice, and genuinely cared about achieving the best outcome. It’s rare to come across someone in HR who is both highly skilled and personable — I couldn’t recommend her more highly.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Silvana 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Monika has been a truly transformative experience. From the very first session, I felt seen, heard, and deeply understood. Monika has a way of gently guiding you toward clarity, using a blend of practical tools and spiritual wisdom that creates a safe and empowering space for growth. What I appreciated most was her ability to tailor the process to my unique needs. It wasn’t a one-size-fits-all approach; instead, it felt like she intuitively knew what I needed to hear, feel, and uncover to break through old patterns and limiting beliefs. The mix of mindset work with deeper spiritual practices allowed me to reconnect with my authentic self and realign with my purpose. Since starting this journey, I’ve noticed a profound shift in how I approach life – I’m more confident, grounded, and open to possibilities. If you’re looking for a coach who embodies authenticity, compassion, and insight, I cannot recommend Monika enough. This isn’t just coaching; it’s a partnership in your transformation.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 RobynP 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I really enjoyed my time with Monika, her coaching enabled me to adjust my thinking and become much more effective in a short space of time. What I particularly valued was the method and tools she used to step me through preconceived ideas and habits formed over many years. She was able to challenge my thinking in a positive way - what I knew made my life easy but not getting the desired or best outcome for me or those around me. Monika approaches coaching with the right balance of light heartedness coupled with her extensive professional experience, something I really appreciated. You are in great hands with Monika.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chloe Regan Cosmetic Clinic 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Google Review Monika is truly incredible! As a mindset and lifestyle coach, she has completely transformed my life. When I first started working with her, I felt lost and unsure of my path. Monika helped me identify and shift my limiting beliefs, set clear and achievable goals, and taught me how to manifest my dreams into reality. Through her guidance, I not only gained a clear vision of who I am and where I wanted to be, but I also saw incredible growth in both my personal life and my business. Today, I am living the life I’ve always dreamed of, and I owe so much of that to Monika’s expertise, support, and unwavering belief in me. If you’re looking for someone to help you unlock your potential and create a life you love, I cannot recommend Monika enough! She is the real deal, I am no longer surviving but absolutely thriving . Thank you, Monika!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Trevor Russell 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Monica is a talented and caring coach. Combining her corporate background and coaching skills and experience, makes her a rare type of life coach. Who not only has the tools to help anyone who wants to shift from a challenging place or find the pathway and tools and guidance to turn goals and wants into reality. She practices what she coaches and believes in to help us all live a happier, more fulfilling life. Trevor