Your Outsourced People Partner

Senior HR Expertise.
Tailored To Your Business.

Universal HR partners with Business Owners and CEOs of scaling businesses who’ve outgrown DIY people management.

We combine senior HR expertise with ICF coaching methodology so you’re not just getting systems – you’re building the capability to run them yourself.

Our Approach

Why Most HR Fails (And How We're Different)

Because culture-blind HR doesn't stick.

Most HR consultants treat hiring, performance, and compliance as separate tasks.

Generic HR ignores the one thing that determines whether any of it actually works – your culture.

At Universal HR, we don’t just build systems. We build systems that work for your culture.

Every hiring system, performance framework, and policy we build is filtered through your culture first.
The Employment Cycle

How We Work Through Your Employment Cycle

We assess where you need support most, then build systems that strengthen the entire cycle.

Stage 1
Attract

Find & Hire the Right Cultural + Capability Fit

Stage 2
Align & Inspire

Onboard & Integrate Into Your Culture

Stage 3
Grow & Measure

Build Capability & Accountability

Stage 4
Transition

Exit or Evolve Roles to Protect Culture

At Universal HR, we don’t plug into just one stage.
We assess where you need support most and build systems that strengthen the entire cycle.

The Way We Work

Flexible HR Support Built Around Your Business

Universal HR delivers hands-on HR support through flexible engagement models designed to fit your operations.
  • Full review of contracts, policies, and Fair Work compliance
  • Gap analysis report with risk assessment
  • Action plan with prioritised recommendations 60-minute debrief session

Not Sure Where to Start?

Book a 30-minute Clarity Call and we’ll assess your situation, identify priorities, and recommend the right starting point.

Option 1
Ongoing Monthly HR Partnership

Proactive HR support for businesses building long-term people systems

  • Full review of contracts, policies, and Fair Work compliance
  • Gap analysis report with risk assessment
  • Action plan with prioritised recommendations 60-minute debrief session
Option 2
Flat Fee Recruitment & Project-Based HR Solutions

Fixed scope. Fixed fee. Clear outcome.

  • Flat-fee recruitment – hire delivered plus reusable system
  • HR compliance audit – gap analysis plus action plan
  • Performance management and exit processes
  • Policy and handbook development
Option 3

Urgent HR Support

Priority HR Support When Issues Arise

  • Terminations and disciplinary matters
  • Bullying, discrimination and complaints
  • Workplace investigations
  • Fair Work audits and response preparation

What We Do

Tailored Solutions Across the Entire Employment Cycle

Every business is different. Some need urgent compliance fixes. Others need a complete hiring overhaul. Some want ongoing strategic support.

We start with where you are, then build what you actually need.

HR Audit
Is Your HR Holding You Back?

Find out exactly where your people systems need work and get a clear roadmap to fix it.

HR Compliance

Don't Let Compliance Gaps Cost You

Get your contracts, policies, and processes Fair Work compliant so you can make people decisions with confidence, not fear.
HR Strategy Development
Build a People Plan That Scales
Stop reacting to fires. Build a proactive people plan aligned to your growth goals.
Recruitment & Talent Attraction
Hire Right the First Time
Build proven hiring systems that attract A-players and reduce reliance on expensive agencies.
Employee Engagement & Retention

Keep Your Best People

Reduce turnover, strengthen culture, and build retention strategies that don’t rely on throwing money at the problem.
Performance Management
Address Underperformance Confidently
Manage performance issues early, fairly, and compliantly – without the legal anxiety.
Grievances. Conflicts. Terminations. Get expert support when things go sideways.
Leadership Coaching & Development
Equip Your Managers to Lead Confidently
Build leadership capability through ICF coaching methodology so managers can handle people decisions without you.
Flat Fee Recruitment

One Hire. One Fee. One System You Own Forever.

Stop overpaying agencies. Get one quality hire plus a reusable 5-step hiring system for a transparent flat fee.

Not sure where to start?

Book a free call. We'll identify your biggest gap and map out exactly what to fix first.

Ready to Fix This?

Stop Guessing.
Start Leading.

You didn’t build this business to manage HR chaos.

Book a free 30-minute call and we’ll map your situation and identify exactly what needs fixing first.