Universal HR is committed to protecting the personal information of everyone who visits our website or engages with our services. This policy explains what information we collect, why we collect it, how it is used, and how you can access or manage it. It is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Universal HR is an HR consulting business operating at universalhr.com.au. We provide outsourced HR advisory, recruitment, and compliance services to Australian SMEs. Privacy enquiries can be directed to info@universalhr.com.au.
We collect personal information that is reasonably necessary for our business functions. This includes:
We do not collect sensitive information (as defined under the Privacy Act) unless you voluntarily provide it in open-text fields such as a contact form or enquiry submission.
We collect information through:
Where practical and lawful to do so, you may choose not to identify yourself. However, in most cases we will be unable to provide our services or respond to your enquiry without your personal information.
We collect and use personal information for the following purposes:
We do not sell, rent, or trade your personal information. We use the following third-party platforms that may process data collected through this website:
These platforms are located overseas (United States). By using this website and submitting your information, you consent to your personal information being held and processed on servers located outside Australia. We take reasonable steps to ensure these providers maintain appropriate data protection standards.
We do not otherwise disclose personal information to external parties without your consent, unless required to do so by law.
When you complete an assessment or submit a form on this website, you may be enrolled in an automated follow-up email sequence.
Opting Out Every marketing email we send includes an unsubscribe link. You can opt out at any time by clicking that link or by emailing hello@universalhr.com.au. Opting out of marketing emails does not affect any transactional communications related to an active service engagement. |
We comply with the Spam Act 2003 (Cth) and do not send unsolicited commercial messages without a lawful basis.
Our website uses cookies to improve functionality and understand how visitors use the site. Cookies may be set by us or by third-party services such as Google Analytics.
Types of cookies used:
You can disable or manage cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the website. Google Analytics is configured to anonymise IP addresses where possible.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:
No method of data transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or from our website.
Under the Australian Privacy Principles, you have the right to:
To make a request or complaint, contact us at info@universalhr.com.au. We will respond within a reasonable timeframe (generally 30 days).
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Our website may contain links to third-party websites. This Privacy Policy applies only to universalhr.com.au. We are not responsible for the privacy practices of external sites and recommend reviewing their policies directly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available at universalhr.com.au/privacy-policy. Material changes will be noted by updating the date at the top of this page.
If you have any questions about this policy or how we handle your personal information:
Email: info@universalhr.com.au
