When HR starts costing you time, money, and good people, reactive management isn’t enough. Universal HR gives you the systems and senior expertise to make people decisions with clarity and confidence – on your terms, when you need it.
Universal HR is a boutique consultancy providing outsourced human resources services, helping Australian small and medium businesses build compliant, high-performing workplaces. We remove the stress of HR so you can focus on running and growing your business.
We work across the full employee lifecycle – recruitment and onboarding, performance management, compliance, and culture. We replace HR jargon and corporate speak with straightforward, actionable and practical advice that actually gets implemented.
Whether you need an ongoing HR Partner or targeted support for a specific HR project, we build the foundations your business needs to make confident people decisions at every stage of growth.
Universal HR is not a big agency or a faceless software platform. We are your practical, straight-talking Senior HR Partner – focused on results that matter to your business, not activity that looks good on a report.
You deal with the same person every time - no call centre, no junior staff, no being passed around. One consultant who knows your business and your team.
A seasoned professional handles every issue. Real HR knowledge applied to your actual situation - not generic responses or advice that could apply to any business.
We don't just fix issues. We equip you and your managers with the skills and tools to handle HR confidently, so problems don't resurface and you rely on us less over time.
Month-to-month after 3 months. HR support that adjusts according to your business needs and budget, with no lock-in contracts.
Custom-fit policies and ready-to-use frameworks built for your culture and industry. No generic templates dropped in your inbox without context.
Results measured by what matters: less turnover, compliance aligned with Fair Work, better performance. Not just paperwork, reports, and activity that looks busy but changes nothing.
Clear Fair Work guidance to avoid fines, plus direct coaching for owners and managers on tough people decisions.
Straightforward fees. No surprises. Extras and projects quoted upfront. No hidden costs.
Every recommendation connects to your business goals. HR isn't isolated admin - it's a driver of real results that matter to your business.
EXCELLENT Based on 7 reviews Posted on David HandakasTrustindex verifies that the original source of the review is Google. Univeral HR have been absolutely invaluable to my business. Their support across employee relations, compliance improvement, and HR training has made a real and measurable difference to how we operate. They don’t just give advice, they take the time to understand the business, provide clear and practical guidance, and help build confidence when dealing with complex HR matters. The training and 1:1 sessions have been especially valuable in lifting our internal capability and ensuring we stay compliant. I genuinely consider Universal HR a trusted partner and wouldn’t hesitate to recommend them to any business looking to strengthen their HR foundations and protect their organisation and it's people.Posted on Paul ManderTrustindex verifies that the original source of the review is Google. The professional advice and assistance provided by Monika has been a huge help in steering our business in the right direction. I highly recommend Monika with her depth of knowledge and experience as a HR practitioner. The level of detail provided across several areas of HR support was exactly what we were looking for.Posted on Cliffy CliffordTrustindex verifies that the original source of the review is Google. I had an excellent experience working with Monika from Universal HR. Her professionalism, knowledge, and attention to detail really stood out. She took the time to understand my situation, offered clear and practical advice, and genuinely cared about achieving the best outcome. It’s rare to come across someone in HR who is both highly skilled and personable — I couldn’t recommend her more highly.Posted on SilvanaTrustindex verifies that the original source of the review is Google. Working with Monika has been a truly transformative experience. From the very first session, I felt seen, heard, and deeply understood. Monika has a way of gently guiding you toward clarity, using a blend of practical tools and spiritual wisdom that creates a safe and empowering space for growth. What I appreciated most was her ability to tailor the process to my unique needs. It wasn’t a one-size-fits-all approach; instead, it felt like she intuitively knew what I needed to hear, feel, and uncover to break through old patterns and limiting beliefs. The mix of mindset work with deeper spiritual practices allowed me to reconnect with my authentic self and realign with my purpose. Since starting this journey, I’ve noticed a profound shift in how I approach life – I’m more confident, grounded, and open to possibilities. If you’re looking for a coach who embodies authenticity, compassion, and insight, I cannot recommend Monika enough. This isn’t just coaching; it’s a partnership in your transformation.Posted on Robyn PritchardTrustindex verifies that the original source of the review is Google. I really enjoyed my time with Monika, her coaching enabled me to adjust my thinking and become much more effective in a short space of time. What I particularly valued was the method and tools she used to step me through preconceived ideas and habits formed over many years. She was able to challenge my thinking in a positive way - what I knew made my life easy but not getting the desired or best outcome for me or those around me. Monika approaches coaching with the right balance of light heartedness coupled with her extensive professional experience, something I really appreciated. You are in great hands with Monika.Posted on Chloe Regan Cosmetic ClinicTrustindex verifies that the original source of the review is Google. Google Review Monika is truly incredible! As a mindset and lifestyle coach, she has completely transformed my life. When I first started working with her, I felt lost and unsure of my path. Monika helped me identify and shift my limiting beliefs, set clear and achievable goals, and taught me how to manifest my dreams into reality. Through her guidance, I not only gained a clear vision of who I am and where I wanted to be, but I also saw incredible growth in both my personal life and my business. Today, I am living the life I’ve always dreamed of, and I owe so much of that to Monika’s expertise, support, and unwavering belief in me. If you’re looking for someone to help you unlock your potential and create a life you love, I cannot recommend Monika enough! She is the real deal, I am no longer surviving but absolutely thriving . Thank you, Monika!Posted on Trevor RussellTrustindex verifies that the original source of the review is Google. Monica is a talented and caring coach. Combining her corporate background and coaching skills and experience, makes her a rare type of life coach. Who not only has the tools to help anyone who wants to shift from a challenging place or find the pathway and tools and guidance to turn goals and wants into reality. She practices what she coaches and believes in to help us all live a happier, more fulfilling life. Trevor
No pressure. No pitch. A 30-minute conversation about where you are and what’s actually holding you back.
No obligation. You’ll leave with clarity either way.